Step 1 – Eligibility – Respond ‘yes’ to any of these questions, you may be eligible for RTA’s Paratransit service, as outlined by the Americans with Disabilities Act.
1. Are you unable, as a result of a physical or mental impairment, to travel on public transit without the assistance of another? 2. Do you need a wheelchair lift or similar device to board the vehicle, but one is not available at the Rapid Transit station where you wish to board? 3. Do you have an impairment-related condition that prevents you from traveling to or from a station or stop on the public transit system?
Step 2- Application – Is on the RTA website.
TIP: You will need to download and print the application, and it will show that you can mail, fax or email the application. *The website only mentions mailing it in. TIP: Says if you miss filling out any part of the application, it will be mailed back to you. TIP: If they have any questions, they will contact you. If they are still not sure that you are eligible they will ask that you complete a functional test. If you miss the appointment, you will need to start the application over. APPEAL: If you disagree with RTA’s decision, you have 30 days to write a letter notifying RTA that you plan to appeal.
