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Paratransit Transportation Service with RTA

Address:
1240 West Sixth St.
City:
Cleveland
State:
OH
Zip:
44113
Phone:
216-566-5124
Short Description:

Paratransit service is provided to persons who, because of their disabilities, are unable to independently travel on the public transit system.

Too see if you are eligible and to apply:
https://www.riderta.com/paratransit/certification

QUICK TIPS
 

Step 1 – EligibilityRespond ‘yes’ to any of these questions, you may be eligible for RTA’s Paratransit service, as outlined by the Americans with Disabilities Act.

1. Are you unable, as a result of a physical or mental impairment, to travel on public transit without the assistance of another? 2. Do you need a wheelchair lift or similar device to board the vehicle, but one is not available at the Rapid Transit station where you wish to board? 3. Do you have an impairment-related condition that prevents you from traveling to or from a station or stop on the public transit system?

Step 2- Application – Is on the RTA website. 

TIP:  You will need to download and print the application, and it will show that you can mail, fax or email the application. *The website only mentions mailing it in. TIP:  Says if you miss filling out any part of the application, it will be mailed back to you. TIP:  If they have any questions, they will contact you.  If they are still not sure that you are eligible they will ask that you complete a functional test.  If you miss the appointment, you will need to start the application over.  APPEAL:  If you disagree with RTA’s decision, you have 30 days to write a letter notifying RTA that you plan to appeal.

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